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Emergency Bypass: Magento's Saved Credit Card Option
Last Tuesday (and for a little while on Wednesday), Authorize.net's payment gateway was down. Authorize.net is one of the top ways that eCommerce stores take payments, so it meant a lot of lost sales yesterday for companies all around the Internet. It's very...
Authorize.net Payment Gateway is DOWN (May 26, 2015 – 2:59 pm)
If you're en eCommerce site, please know the Authorize.net payment gateway is DOWN right now, and not accepting payments. If you're running an eCommerce site like Magento and use Authorize.net for payments, and the payment is failing / people are not able to check...
Be Paranoid About Backing Up Your Site
I received quite a bit of feedback from last week's email about hacking. And one of the key things that I was asked was, "Is there an easy way to back my site?" Fortunately, there is. Backing up your site: Like any process, I'd recommend having multiple processes in...
Important Magento Security Patch – Oct 3 2014
Magento today sent out an alert to patch ALL Magento sites - both Community and Enterprise - for two potentially serious security flaws. Before I delve into what to do, I want to talk about why this update means that Magento is more secure (instead of worrying that it...
Magento No Longer Supporting Magento Go and ProStores
Companies using Magento Go and ProStores have less than a year to start transitioning over to another e-commerce platform because Magento is not going to support them starting February 1, 2015. Owned by eBay, they are shutting down these two products in favor of...
Magento Enterprise: How to Use Customer Segmentation
One of the big themes from the Magento Imagine show was personalization. (And beyond just mail-merging in your name). The idea is to personalize a site, based on information you have from a user, so that their user experience is not like everyone else's. There...
Magento Tutorial: How to Set Pricing in Magento
I hope you enjoyed last week's article about the six types of Magento products (Simple, Virtual, Downloadable, Configurable, Grouped and Bundled.) This week, I want to delve into how pricing works within Magento. Why? This is another area that can be complex, and not...
Magento Tutorial: The Six Different Types of Magento Products – Built In
One common theme I've heard from many of our Magento clients is that they don't always know all of the features their eCommerce site has - out of the box. Over the next several weeks, I'll start to explore key features inside Magento - both Community and Enterprise -...
5 ways to Clearly Communicate your Magento Project
I talk to people like yourself every day about their Magento websites. I bet you’re jealous, right? But in reality, I really enjoy my job because of the awesome clients I get to work with and the cool projects I get to hand off to our talented team here at Customer...
Magento Community Edition 1.8.1.0 released today
The top open-source eCommerce system keeps getting better! Magento released a new, upgraded version of the Magento Community code base today - Magento 1.8.1.0. It helps improve: Tax calculations, including Value Added Tax (VAT) - important in the EU. Also helps...