Text or Call 303.473.4400
Select Page
Customer Paradigm


If you`re running the Magento eCommerce system (version 1.5 and lower) and rely on FedEx for shipping quotes, you may need to update your system so that it works after May 31, 2012.

FedEx Shipping Fix for Magento Versions 1.5 and lower

What`s going on: FedEx is switching over to a newer Web Service API, and is discontinuing their older system at the end of May, 2012.

If you`re running Magento Community 1.6 or 1.7.0, you`re fine — this uses the latest system.

If you`re running Magento version 1.5, 1.4 or lower, you need to do a quick extension update, and you`ll be able to continue to use FedEx for shipping quotes.

If you`re not running Magento (but do rely on real-time shipping quotes from FedEx), please check and make sure that your system is going to work after May, 2012.

How can I tell what version of Magento I`m running?
Log in to your Magento admin area. At the bottom of the page (you may need to scroll down), it will read in the center: Magento ver. (or something similar).

How much does it cost to update? The software extension is free; if you would like us to assist you, we can install, test and configure this for you on an hourly basis.

Please call or email if we can help.


Jeff FinkelsteinFounder, Customer Paradigm
Jeff Finkelstein
Founder, Customer Paradigm


Connect Via Facebook >>
Connect Via Linked In >>
Connect Via Twitter >>

We love referrals! Our Referral Promise >>


Customer Paradigm
5353 Manhattan Circle, Suite 103
Boulder, Colorado 80303
Visit our Website
direct 303.499.9318
fax 303.374.6104
toll free 888.772.0777
Web & Print Design • Programming • Email Newsletters • Search Engine Marketing • eCommerce

Pin It on Pinterest

Share This