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I’m Paranoid: Human Testing vs. Automated Testing

I’m Paranoid: Human Testing vs. Automated Testing

It’s possible that I’m paranoid. But one of the most frustrating things in the technology world is when something that was working perfectly yesterday… stops working today. But nobody notices for a day or two. Automated testing scripts don’t...
I’m a Google Analytics Addict, and that led to a discovery

I’m a Google Analytics Addict, and that led to a discovery

I’m an addict. I admit that I often have a window open on my computer, watching how many people are visiting the CustomerParadigm.com site at any given moment. To me, it’s fascinating where they’re coming from (all over the world) and what...
How to get an image to go viral on social media

How to get an image to go viral on social media

Social media works best when it’s a conversation with fans of your organization, who contribute images and content, because they love your brand. This weekend, I was flying over Copper Mountain, Colorado, and managed to take an ariel photograph that I shared...

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