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A quick follow up on last week’s Godaddy DNS server incident: according to an article in the New York Times, Godaddy claims the outage occured due to an internal network error (and not a hack or attack). Godaddy hosts five million websites and manages 53 million domain names.

And in a follow-up to the previous week’s Site Load Speed Test article, one company took us up on helping them speed up their site.

96% Website Speed Increase: 60 seconds –> 2.17 seconds.

Before, the site TVPartsOutlet.com took more than 60 seconds to load. (The test times out after 60 seconds, and the test shows that not all of the content of the home page was loaded.)

TV Parts Outlet - 60 second load time

We helped move TV Parts Outlet to a new hosting account on Nexcess – a web hosting provider based in Michigan.

The results speak for themself:

TV Parts Outlet - Fast Load Time

A couple of notes to help you understand how what this report means.

Slow Hosting Company.
The first report was run on Wed, Sep 12, 2012 at a data center in Dallas, Texas. There were 72 requests on the home page (each image, CSS file, javascript is it’s own request). After 60 seconds, the system had only downloaded 480 kb of data. You’ll notice that the mini-screenshot of the home page has a big black box on it where a piece of content did not load. On the older server, the site was slower than 96% of all tested websites. Again, the load test timed out after a full minute.

Faster Hosting Company.
The second report was run one day later on Thursday, Sep 13, 2012 from the same data center. There were 73 total requests — one more than the slower server (we assume that one request didn’t load). Simply moving over to a new, faster and more reliable hosting company allowed the site to load in 2.17 seconds. The total page size was 923.4 kb – almost double the amount of content that was downloaded from the slower server.

Yes, this is an extreme example — it’s not often we see a 96% increase in speed from simply moving a site from one hosting company to the next. (We didn’t do anything else to the overall site.)

Let us know if you`d like us to test out your site, or help install page caching to create quicker page load times.

Talk to you soon!


Jeff FinkelsteinFounder, Customer Paradigm
Jeff Finkelstein
Founder, Customer Paradigm



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