It is easy to see the traffic at the mall and hear the honking horns as fervent drivers are trying to race to Walmart to save $50 on a TV for Black Friday. But, where the silent day of sales to follow is Cyber Monday. I have grown to love this sales day more and more, I don’t have to wait through long lines, battle my way through the left over goods, or look for the one product I want only to find it’s not in my size (Thank goodness for eCommerce filters!)
Nope, what does Cyber Monday beg of me? Nothing more than to stay in my PJ’s and start surfing my favorite stores for their deals armed with my PayPal passwords and ready to open tabs for price comparisons. As a consumer great!
Year after year with the emergence of shopping online, the traffic and sales of Cyber Monday continue to grow. Each year anticipating more growth than the year before. The truth is, that the more visibility you have through SEO the better your chances of sales growth are. According to comScore there was $1.46 billion dollars in revenue made this cyber Monday of 2012.

Graph Provided by ComScore
As you can see the trends continue to increase year after year, with the highest point being Week 7 (12/16). Just as Black Friday stands as the kick-off shopping day for the holiday season equally so Cyber Monday represents the kick-off to holiday shopping online.
Whatever you do, move forward…
Customer Experience
When is the last time you have been through your customer experience as they go through your site. When is the last time you have run a test to make sure that everything works in the optimal manner?
At Customer Paradigm we strongly believe that constant testing and maintenance leads to site changes to increase conversions. We do this through a series of tests making sure that every button and point on your site works the way it is intended to, or with our experience the way we have seen it be successful for eCommerce sites similar to yours.
Whatever you do, move forward…
Don’t Ditch the Questions, Complaints & Feedback
It’s like a brake screeching. It’s a signal that something is wrong, something should be changed for efficiency and if it’s changed everything will be more smooth and you’ll hear less screeching. Overall, take the questions, complaints, and feedback and turn them into results, changes, and areas of improvement.
With every project at Customer Paradigm we assign you a Project Manager to hear your customer feedback and issues as a manager of your business. If the phone is ringing without stop about the same reasons there are always modifications to your site that can be made to alleviate those calls. For example, one client was having issues with the phone always ringing because her check out system was set up wrong, with a few hours of work we were able to fix it stop the phones from ringing (for that issue) and increase her overall conversions.
Whatever you do, move forward…
Steal Ideas with A Passion
Have you ever been to Amazon and seen a shopping functionality that you like, and even made you purchase something more in addition to your original piece? Wait… did an eCommerce site just up-sell you without lifting a finger?
If you come across eCommerce sites and have the same idea for your website and want it to happen on yours, pick up the phone and call Customer Paradigm at 303.473.4400 to have an eCommerce expert talk with you and figure out how we can make it happen for your site. Steal ideas, make them yours, and capitalize on an increase in average order sales, conversion rate, or even simply usability.
If you see the year over year trends with the continual increase it is becoming more and more important that your eCommerce store is up to speed, SEO optimized, and converting. With the initial trend of Cyber Monday, we can only assume this is going to be the biggest year to date for holiday online sales.
This is great news if you are an online retailer.
1. Get CPC Management – Great Efficiency
According to PM Digital – Product listing ads were the biggest component in ad performance, placing your ads in specific locations to target your market accordingly. This is also done great through re-marketing. Have you ever gone to a website and then slowly as you visit more websites throughout the week you begin to see their ads more and more? This is done through a re-marketing tag and strategic placement. Let us know if you are interested in CPC Management >> Contact Us
2. Make A List of Functionality You Love on Other eCommerce Sites
This comes back to my steal ideas with a passion. Find the functionality you love that can help you capitalize on sales and conversions.
3. Contact Us For A Free eCommerce Evaluation >> HERE
We will go through your eCommerce site tell you our “customer experience” and give you a few recommendations we see immediately.
Write: “eCommerce HELP” in the Comment section below >> HERE
This is where inbound marketing techniques associated with social media come to play!
Don’t be mistaken social media isn’t solely an avenue for you to post all your products and shout about how great you are. Instead it is becoming increasingly influential in consumption behaviors. It’s becoming a new avenue for customer service. People are tweeting for customer help, and responses have been speedy and saved business relationships.
With the growth of social media, the skeptics were hesitant to get on board and dedicate time to managing their social media avenues. It has undoubtedly become an influential factor in business. Now arise the big questions, how can we leverage this factor for greater business?
According to Social Media B2B, LinkedIn generated the most B2B leads for any company. When businesses were asked if they were actively using LinkedIn as a social media medium only 45% of businesses said they actively used LinkedIn.
If you are a B2B company, and not actively using LinkedIn you could be missing out on business opportunities. The first step is to create a business page on LinkedIn. Let your existing employees know you have created a business LinkedIn profile, so that they can connect and more users can find you.
Follow Customer Paradigm on LinkedIn >> Follow Here
According to an article by eMarketer it is important to consumers that CEO’s are involved in their social media communication. Seventy-seven percent of consumers say they will be more likely to buy from a company if the CEO or upper level management is involved in their social media communication. Almost 95% of people said that they view the brand as more trustworthy and overall increase brand image when management is involved in social media.
We know that CEO’s are busy and their list of to-do’s seems like an endless pad of paper. If the head management is unable to directly facilitate social media channels, then always post on their behalf.
We know you are trying to collect information to keep involved with your customer base or viewers, but beware that collecting information as a requirement can be a huge barrier to entry and decrease your user involvement. According to Marketing Sherpa 86% of people say they are irritated when the website requires them to make a new account.
As a business you have two options, understanding that asking a user to sign up for your site to view it is asking a bit much. Why don’t you just marry me now and then I will talk to you later? This makes no sense.
Option 1: Take your barrier to entry out and write engaging content that brings users back because of genuine interest. Eventually they will give their information and sign up for your newsletter.
Option 2: Provide options for the user. Don’t give them one option, for example don’t make them sign in only through your services. Provide them with Google, Facebook, Yahoo, and other third party sign-in options.
It is argued that blogs are the single most important inbound marketing tool. Why? Because (according to Mindjumpers) blogs and social media reach about eighty percent of all internet users in the United States. There is a high correlation between blogging frequency and the number of customers acquired. According to Hubspot 92% of blogs that posted multiple times a day acquired more customers.
Blogging is an important tool for your inbound marketing strategy. Don’t doubt the power of a good blog with useful information. A statistic which should get the ball rolling on your blogging is that B2B companies with blogs generate close to 70% more leads than companies with no blog.
If your website needs to integrate a blog, call Customer Paradigm at 303.473.4400 to speak with a real person about how we can create a blog and generate more inbound leads. Remember, develop strong, useful topics, write clearly and spread the news.
E-mails and websites are increasing in viewership through a mobile device. 4.8 billion people own phones, and on average 50% of B2B sites are being viewed through a mobile device. The strange statistic is that 75% of all marketers are aware of the increase in viewership through a mobile device but only about 20% of marketers find it a critical move to develop a mobile platform.
I like to be ahead of the curve, not reacting to the change because it becomes a critical function for business to continue to survive. If your B2B company sees a trend for an increase in mobile device visits bring up a mobile website as a critical issue. Trust me, your business will be thanking you for pressing the development.
If your business is in need of a mobile platform development, call Customer Paradigm now at 303.473.4400 to talk to a real person. We listen to your business goals and help you market yourself to accomplish your business goals while meeting the consumers needs.
I hope you found these 5 statistics of 2012 interesting, and provided you with some great ideas to branch your business out and grow with the changes of technology and consumer behavior trends. Please follow us on Twitter @custparadigm to keep up with more trends ad updates.
Flippa.com has provided an awesome info-graphic displaying the factors which have affected our eCommerce worlds. With the power of the internet, businesses have shifted from the large factories of work, to the ability to sit at home and be the owner of your own business online. That’s incredible!
The info-graphic to the left has been a random sampling of $26 million dollars worth of transactions over the last eighteen months. If you are an eCommerce start up you should pay attention to these trends and invest in the right direction.
In 2012 the highest demanded platform is Shopify with 39.8%, with Magento coming in second with a demand of 18.3%, and finally Open Cart with a demand of 13.4%. In 2012, the supply was met by Magento platforms taking over 30.3% of supply, with Open Cart following at 11.8% of supply and finally Shopify at 5.3%.
Why would Magento be the majority of supply over Shopify?
It’s really simple when you break it down why the demand doesn’t correlate directly with the supply. The first factor is brand awareness, new eCommerce buyers recognize Shopify whereas they are less knowledgeable about the other eCommerce platforms. The obvious reason that Magento provides the majority of supply is the ability for unlimited customization on this platform. Magento is a PHP / MySQL based framework, where Shopify is a SAAS solution. SAAS solution basically means that the core functionality of your website can not be modified.
It is clear that Magento is for the advanced eCommerce needs, if you wanted to add coupon codes to your products then Magento would be the platform for you. If you were selling extra characters for Angry Birds, then Shopify would be great for you. It is very important to match the eCommerce needs with the right platform.
A content management system (CMS) runs with your eCommerce platform to provide a blog for your website. This may not seem relevant to you as an eCommerce owner, but it is extremely relevant to the success of your website. Some eCommerce sites are run completed on a CMS using plug-ins or modules that are added for an online store capability.
Due to the Google Penguin update, which is an algorithm change that dictates your Search Engine Ranking Positioning (SERP). This directly affects the traffic to your website, so changes to the Google Algorithm are constantly on our SEO radar. Long story short, CMS and eCommerce websites go hand in hand.
In 2012 WordPress stole the majority demand at 82.9% and won the supply at an astounding 88.5%. The second most demanded CMS is Joomla at 4.6% and providing a supply of 3.1%.
Why is WordPress the Clear Winner?
WordPress is the clear winner because it brings simplicity, functionality, and flexibility for your website. And it’s FREE!
If you have any questions, or are interested in a WordPress website, call us at Customer Paradigm Now at 303.473.4400 to find out more information about how we can make your website a reality.
Very rarely do you get a website and it works exactly how you need it to function. This is where custom languages come into play in modifying your website. Some languages are: PHP, HTML, CSS, Javascript, and Ruby. In 2012 the highest demanded custom language is PHP at 46%, followed my HTML with a demand of 24%. In 2012 the supply was met by 61% PHP and following behind 21% HTML.
Customizing your website to work with functioning that you need in order to succeed can be the difference in your conversion percentage. For example, if you need to format your pages so that users are able to view products faster, that’s where PHP customization would come in handy. At Customer Paradigm it is all about the efficiency of your website to be found for the right searches, direct the customers to the right products, and check out with ease.
If you are needing help on your eCommerce website, Customer Paradigm is a Magento certified business. We work to develop clean, efficient and profitable websites for your business. If you would like more information on how we can make your business goals happen call us at 303.473.4400 and we would love to hear the vision you have for your business and how we can work together to make it happen.
For years, the kind of cutting-edge industrial emission control technology which AeriNOx specializes in was only produced and installed by companies based in Europe, especially Germany. Europe has had more stringent industrial emissions requirements than the U.S. for many years. However, greater awareness of the impact of industrial emissions in the U.S. has led to more stringent emissions requirements for U.S. industries, and necessitated the kind of equipment and know-how that AeriNOx possesses. For more information visit AeriNOx-Inc.com.
For more information about how SEO and web-based advertising can grow your business, please visit us at CustomerParadigm.com/SEO.

Google sent out a policy enforcement e-mail in regards to the Sitelink Ad Extension. If you are using sitelinks now, or are considering using sitelinks extension then this a blog post for you.
A sitelink ad extension is a feature on your Google Adwords campaign which allows you to add links to specific landing pages below your CPC listing. For example when searching for art supplies, dickblick.com comes up with 4 links to interior landing pages: Art Supplies, Clearance, Hot Deals of the Week and New Products. There is a limit of 10 links you can add to you listing, which helps the click-through rate for your campaign. Among 11 links inclusive of the main title link to your website you are bound to have one link which entices the user based upon their search query.

As always Google is catering to the end user. As a result they are constantly seeking out strategies which have created loopholes diminishing the end users experience. With the gracious amount of sitelinks (10) people are abusing the space and use by creating multiple links to the same page. For example, dickblick.com could be abusing this extension by adding Art Supplies to their interior page e.g. /art-supplies/and also linking the text “Cheap Art Supplies” to the same interior page. Shown Below:

There is going to be an enforcement change to these extensions which will prevent the linking of the same landing page with different link text. This is to not only increase the users experience by giving them genuinely different options, but to strengthen the value of your CPC listing by providing links to unique content within your site.
Initially Google says they will focus on new sitelink extensions which are being created in the system. If your ad campaign does not adhere to the new standards your ad extension will be disapproved and not appear in search results. Next Google will start going through the ads which are being served for search queries and grade the performance of associated ad extensions. It is important to not be complacent about this issue and allow your text ads to run without the extension, it will directly affect the value of your text ads. Having non-eligible sitelinks could result in lower CTR and ultimately less visibility.
I received the e-mail on September 28th, according to the e-mail they will be going through the links in the next couple months, so I assume near the beginning of December ad campaigns will begin to be affected by this issue. Let us know if you see any changes in your campaigns.
If you would like more information about this sitelink policy visit here.
If you need help managing your existing CPC Campaign call us now at 303.473.4400 to talk to a real person about your internet marketing strategies. We will work with you to drive profitable traffic to your site.
If President Obama is on Reddit, there will be a following.
Reddit was founded in 2005 and the name was founded as a play on words “I read it”. Being based in San Francisco, California, Steve Huffman and Alexis Ohanian created this social news source.
How it Works: User Side
You are able to view Reddit without creating an account at >> Reddit.com
In order to participate, you must create a user account. The unique thing about Reddit, is they are promoting free speech in a public space. It is common that everyone will remain an anonymous user through their account name. For example the username: Icouldbeanyone. Protecting your privacy and the privacy of others is very important to uphold the core of Reddit.
How it Works: Purpose
Make no mistake, Reddit is not another Facebook or Twitter where you create your own world on the web and are focused on increasing your friends or followers. On the contrary, Reddit allows each user to post a link (there is a limit on how many links you can post in a given time increment to avoid spamming) that link is then voted up or down by other users. If the “redditers” as they are so lovingly coined, like your post it will get voted up and vice versa.
For example the link below was submitted of funny Morgan Freeman pictures in a Photobooth. It was voted an aggregate amount up of 2069 votes. There are many factors which play a role in the positioning of each link which allows for the home page to be constantly changing. Some factors which contribute to your positioning are the age of the link, the comment amounts and most importantly the voting.

Morgan Freeman in a Photobooth - Reddit.com
How it Works: Subreddits
Subreddits is the same as a subcategory. To find any subreddit simply search for your topic of interest in the search bar. There is no limit to how many subreddits you can create. If you are interested in Pine Needles >> View Here. The possibility of subjects is never limited because the possibility of interests are endless.
More frequently than not, people have certain interests that they will always be captivated by. For these Reddit users you can subscribe to those streams. If you are looking for new interests, going to the home page is a great place to start.
Ok, so you’ve heard enough and you’re ready to get started with Reddit. It’s interesting, you’re a social media enthusiast and you want to make sure if there’s a train everyone is getting on you’re getting as close to the drivers seat as you can.
Warnings About Reddit
As pure respect to the veteran Redditers I implore you to fully read the Reddiquette >> Read Here
Not only is this to keep with their standards and not stick out like a sore thumb. It is to avoid your posts from being trolled. Trolled is being slandered for your contribution in a negative manner. For example if you post a link on Reddit and it is not anything interesting but you are in forms “advertising” you will get negative comments, this is to be expected.
Again… I implore you to full read the Reddiquette >> Read Here
My final warning… Reddit is addictive, have fun and don’t post advertisements.

So, how do you post information on Reddit and not advertise? How do you get the Reddit community to be interested in your material?
Blogging Topics of Interest
The hardest part about blogging is finding an interesting topic to blog about which will ultimately add value to your website and drive traffic to your website. I have found browsing through the subreddits has helped me find blogging topics very fast. Reddit does all the work on displaying topics that are interesting. All I have to do is pick through them and build the story behind the concept. It’s that easy.
Posting Articles / Images / Infographics
Of course – post your articles, images and infographics to Reddit. Every Reddit user when viewing your post will link directly to your website. If the users are intrigued enough you gain free traffic.
IMPORTANT : Post your content in the correct subreddit to avoid being voted down purely for irrelevance to the topic.
Reddit is a great Social Media source and unique in its purpose. I hope that this post has given you a better understanding of how you can use Reddit for marketing and gaining free traffic as well as a general understanding of the platform. If you have any other questions, please let me know via comments.
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In 2012, search engine optimization for ecommerce websites should start before the websites are even built. Updates to the search rankings algorithm associated with Google Panda and the rise of the social graph have made landing page hierarchy, usability, conversion rate, social engagement, and unique content more important than ever. Here are a few ways that you can get a head start on SEO for your ecommerce site.
Well-optimized product category pages are the most important SEO tool at the disposal of ecommerce websites. In 2012, Google and other search engines have placed a premium on unique, query-relevant content as a rankings factor. For sites that sell a variety of different products and services, creating targeted landing pages (pages created for the purpose of attracting a specific type of visitor) oriented around a keyword or group of keywords is critical to expanding search volume.
An ecommerce website selling snowboards, snowboarding gear, and accessories, for instance, may want to start organizing the site for SEO by dividing their products into broad categories that make sense from a user perspective. Dividing snowboards, snowboarding apparel, and snowboarding equipment are easy decisions from a user perspective, and allow for the creation of custom landing pages that attempt to engage the broadest search terms. Pages optimized for broad search terms, however, can’t hope to engage all of the more specific branded, product-type, or longer-tail search terms that your potential customers may be using to try and find the products that you sell. If you don’t optimize for more specific searches by creating more custom landing pages, you risk letting their business go to a competitor.
To gain insight into how I might organize my broader snowboard category, I consulted the Google Adwords keyword research tool. Here is my initial search:
This search tells me how to organize my snowboard category. I can see that the highest volume searches are for snowboards by brand. K2, Burton, Salomon and others get by far the most searches. I know that I want to create custom landing pages for each of the major brands of snowboards that I sell, to draw in users searching for a specific brand. The second most searched metric seems to be “sale snowboards,” “discount snowboards,” or even “$150 snowboards.” This tells me that I want to create a category page with unique content and products that are on sale, to engage these search terms. Third, it tells me that the potential customers of my theoretical snowboard store are searching based on gender and age. “Kids snowboards” and “women’s snowboards” are popular search categories. So, I will want to create custom landing pages for kids, mens, and womens snowboards, to engage this search volume.
I’ll repeat this process for my Apparel and Accessories categories. So, after about an hour considering my business and some help from Google Adwords, I have a basic structure for organizing my ecommerce site. Here’s what I have:
Obviously, there is more research to be done and more variables to be considered than overall search volume, including competition, conversion rates, and profitability of different products, but you get the idea: Organize your site into categories and sub-category pages that makes sense from a common sense, usability perspective as well an SEO perspective.
*A note of caution: There are made-for-seo sites and made-for-seo sites. Creating a large number of landing pages to engage too many variations of similar keywords can hurt your site from a SEO perspective because you run the risk of duplicate content penalties, and hurt your usability (which also affects your search rankings) because it can create a bewilderingly large number of pages selling similar or identical products. Finding the right balance between SEO and usability is important, but error on the side of usability.
Here is a real-world example from our experience at Customer Paradigm:
Customer Paradigm does internet marketing and SEO for Discount Decorating, a large online retailer of wallpaper and wallpaper borders. In order to increase their organic search traffic, we built out their category and subcategory pages by creating static urls for pages that had previously been internal search result pages, and added unique content and meta data to most of the new category pages we had created. The new category pages allowed Discount Decorating to rank well for a wide variety of more specific and long-tail keywords. The impact was immediate and dramatic. Within two weeks, Discount Decorating’s organic search traffic had doubled, and sales jumped at a corresponding rate. Here is their traffic graph:
In 2012, the key to ranking well for Google and other search engines is uniqueness. This means each of your category and product pages should have unique text, images, schema.org or RDFA tagging, header tags, title tags, alt text, etc. Pages with duplicate content, meta descriptions, or title tags can negate the SEO value of your pages, and category page text or product descriptions copied from a manufacturers website can be very harmful. Search engines aren’t impressed with content that they can find elsewhere, and they may penalize you for it. You have to add something new and unique to climb up the rankings.
One great way to add uniqueness to your website as a whole is through a regularly updated blog. Include special offers, news, how-to guides, and other information relevant to your business and industry. Regularly updated content tells Google and other search engines that your site is an organic, growing site that is regularly adding unique content for its users. The search engines will reward you accordingly.
Not only is the usability of your site critical to your conversion rate (the % of people who visit your site who make a purchase), Google and other search engines are using increasing sophisticated ways to determine whether or not ecommerce sites are usable and using this analysis in their rankings calculations. Things like bounce rate, time spent on the site, number of pages viewed, and engagement metrics such as whether or not a person filled out a contact form, signed up for a newsletter, or made a purchase account for a significant portion of the search engine rankings algorithm in 2012.
The undisputed most important element to usability for ecommerce websites, particularly larger ecommerce websites, is the search feature. Almost every ecommerce site that sells more than a few products has a search tool that allows visitors to quickly find a product based on a series of custom filters. How quickly and with what precision a user can find the product they’re looking for often determines whether or not a visitor becomes a customer, and can go along way in determining the success of failure of an ecommerce site. Careful thought and attention must be paid to your search/filtering features.
*A note of caution: Many site owners and developers rely too much on search tools and other custom filters and ignore or under-develop their category pages. While search tools are great from user perspective, they don’t gain the SEO value that comes with category pages that have unique content and static urls that can be submitted in a sitemap. It’s important to keep both your users, and Google in mind when building an ecommerce site.
Social media is a great way to interact with your existing customers and keep them coming back with updates, special offers, and other promotions. In 2012, social media signals can account for as much as 14-18% of the Google rankings algorithm: things like Google “+1s,” Facebook “likes,” and Twitter “mentions.” Adding social media buttons to your home page, category pages, and all product pages before the site is launced will give you a running start into social media.
SEO for ecommerce websites can be very competitive, but forethought, smart organizing, and awareness of SEO principles during the development of the site can allow your site to move up the search rankings faster, allowing you to make more money from you site sooner.
Customer Paradigm is a complete internet marketing agency for ecommerce websites, including search engine optimization, search advertising, and custom ecommerce website development. For more information, visit customerparadigm.com or call 303-473-4400 or contact us to speak to a real person now.
Magento Wishlist Module, why are you only showing your name? Don’t you realize that you are not of use if you don’t let us in, give use some information about yourself? When My Wishlist is clicked, the expectation is that one will see a list of items tucked away to review at a later date. What does one see?
The home page . . . what is up with that?
After a “Why are you doing this to me?” the search began for a solution to this issue. Many questions similar to mine were returned by our favorite answer man, Google, and yet only vague solutions were provided. One discussion seemed to intimate that this was a bug in the Magneto code base . . . but there was no reference to a bug report nor a patch provided to resolve the issue. None of the suggested solutions provided the key to unlock the list of items secretly held by My Wishlist.
Are you kidding? Does anyone have a solution? This treasure trove of information is held by a key member of the Magento core and to not have access has become unbelievably frustrating. Can you relate? Are you ready to pull out your hair?
Well, take a deep breathe and read on … as the issue was due a breakdown in communication between My Wishlist and the rest of the core Links group they belong to.
Here is how we helped My Wishlist to communicate nicely with the core Links group.
You need to navigate to
app/code/core/Mage/Wishlist/Block/Links.php
add the function
public function getUrl()
{
Return $this->_url;
}
Now My Wishlist will allow us now to see the information once hidden.
For more information about configuring modules in Magento , or for Magento Programming help now, visit customerparadigm.com/ or contact us to speak to a real person about Magento web development.
Cyber Monday marked the beginning of an annual online shopping spree, where online shoppers hurry from site to site, looking for great deals and exclusive offers from online stores. While it’s a great way to skip the long lines, it can also be a time where credit card fraud, hackers, and scammers run rampant. Here are some tips with words of caution for you as you make your online purchases. Tips to help fight crooked online retailers, scammers and hackers: Guard your Computer Make sure your computer has been updated with the most recent versions of spam filters, anti-virus and anti-spyware software and has a secure firewall. Make sure you’re shopping on a trusted website Shoppers should check the seller’s reputation and record for customer satisfaction. Make sure the site is real: there are some sites out there that copy seals to appear genuine. Keep your personal information private Read the Privacy Policy and get a handle on what kind of personal information you will need to reveal and how it will be used. If you can’t find a privacy policy on the site, that is a huge sign that the site may be unsafe and your information may end up getting used or sold without your permission. Be cautious of “too good to be true” deals When you find offers online with extremely low prices on high-demand, expensive items, it can sound too good to be true…and it usually is. Make sure to trust your gut and don’t be afraid to forgo deals that could end up costing you much more in the end. Look out for Phishing If you get an email from a business claiming they have issues with your order or your account, and if they ask you to reveal any financial information, we recommend calling the contact number on the site where your purchase was made, just to make sure there really was a problem with the transaction in the first place. Confirm your online purchase is secure When you are making a payment online, make sure you check the URL on the top of your screen for the “s” in https:// and look for the “lock” icon in the lower right-hand corner. If you have some questions on the security of the site, we recommend right-clicking anywhere on the page and select “Properties.” This will let you see the real web address and the dialog box will reveal if the site is encrypted or not. Save your order confirmationsWhen you complete your order online, make sure to save the final confirmation page and any confirmation emails received. Just in case an issue comes up with your order, it’s always good to have a record of your order on hand for future reference.
We hope that you have a safe online holiday shopping experience this season!
Today we discovered that the iPhone camera that has secretly hidden a Panorama Mode which allows you to capture a big panoramic scene using multiple photos. 
It seems that Blackberry is down again today, Monday, November 7, 2011. I was wondering why I didn’t receive any emails this morning from 7:00 am on through the Blackberry Internet service…
Update: 9:29 am, November 7, 2011: I just received a test email I sent to myself. It was sent at 8:15 am; it just arrived at 9:30 am. Perhaps it’s clearing through the queue?
With the holiday season rapidly approaching it’s time to focus on your online marketing strategy! Starting well in advance of the holiday season with “Early Bird Discounts” and “Sneak Peeks” is a great way to ensure that you have a successful and profitable final quarter this year.
Yesterday, Discount Decorating went live with a new home page layout design that is intended to increase usability of the site and increase shopping. The new look was designed by Gillian to simplify the page, and direct users to the parts of the site that will be highlighted each week or month. 
Customer Paradigm is a proud sponsor of the 2nd Annual The Bad Ass SEO Guest Blogging Contest hosted by The Search Engine Marketing Group. Started by Gerald Weber, the blog has become one of the premier sources of SEM content online. The contest brings together the SEO community by showcasing the awesome guest blogging skills of SEOs and Internet marketers. It began on 9.12.11 and goes until 10.12.11. Acceptable guest post topics include anything related to SEO, Internet marketing or social media. For more info, visit here. Know some great writers who want to show off their SEO savvy? Spread the word. It’s a great chance to connect and bring the SEO community together.
Our very own Pete can tell ya:
“Many people seem to think that SEO is some sort of trick to snag traffic from Google and competitors. I see SEO as a good flyer posted in the right place. If you were to advertise diapers in a college dorm room, it is far less effective than at a parenting seminar. SEO is the process by which we take your message, why you do what you do, and how well you do it, and post that message in the right place. The new buzz word in online marketing seems to be CRO, or Conversion Rate Optimization. A strong marketing plan, with a focused message will send the right traffic to a site and increase conversions. If I want you to buy diapers, I had better have a damn good sell; AND not put the sell on your favorite sports blog. Respect the mind of the buyer.” – Pete Wise, SEO / CRO Analyst, Customer Paradigm
Headline Data The headline data provides at a quick glance the following metrics, as well as trends:The Magento Community connects Magento store owners with the tools they need to perform better. We’ll share the tools that will help you the most. Looking to add additional functionality and features to your Magento Community 1.6 site to increase usability and conversions? We can help! Call Customer Paradigm’s team of Magento Developers located in Boulder, Colorado at 303.473.4400 or visit here: http://www.customerparadigm.com/index/620/Magento-Developer.phpSales Funnel The sales funnel shows how visitors are flowing through your store, from entry to sale. The following are the segments in the sales funnel:
- Visits
- Orders
- Revenue
- Conversion %
- AOV (Average Order Value)
- Revenue per Visit
Additional Reports In addition, there are a number of additional reports that allow in depth analysis of specific parts of your store:
- All visits
- Visits from interested people (who did not immediately bounce)
- Engaged visits (who looked at a product in detail)
- Ready to buy (put an item in a cart)
- Customer (someone who purchased an item)
- Keyword Report – show the amount of visits, revenue, and orders per keyword in a graphical fashion
- Origin Report – display which channels your visitors used to arrive at your store
- Bounce Report – display the number of users that bounce away from your site
…and many others!
Colorado AAMCO dealers have teamed up (with the help Customer Paradigm’s custom web-design services) to launch a new website, www.aamcocolorado.com. With 20 locations along the Front Range, AAMCO Colorado strives to provide the best auto repair and transmission repair in Denver, Colorado Springs, Aurora, and more. Customer Paradigm built aamcocolorado.com using a custom web design on a Word Press platform. The site was launched on June 1st, 2011.
According to Bundle.com’s findings, high internet usage rates and multiple distribution centers have varying effects on the popularity of online shopping in cities. The people of Miami, for example, make five times more online transactions than the national average, despite having lower internet usage and fewer distribution centers than some other cities. Sales tax rates seemed to have little bearing on the popularity of online shipping, with Minnesota and California, two states with some of the highest tax rates, home to three of the ten cities that shop most online — Minneapolis, St. Paul and San Francisco. Top Ten List of Most Shopping Online: 1. Miami, FL 2. Manhattan, NY 3. San Francisco, CA 4. St. Louis, MO 5. Pittsburgh, PA 6. Austin, TX 7. Washington D.C. 8. St. Paul, MN 9. Minneapolis, MN 10. Orlando, FL.
Our Feedback: based on this research, make sure you add specific geographic targeting to these top shopping cities. More information on this story >>
Customer Paradigm is proud to announce that we are working with the hotel & motel site Motel.com! We are excited about the opportunity to flex our SEO/SEM muscles and work with a client that has plenty of traffic already. Here, we will focus on link building, to create a more balanced link-scape, and keyword and traffic sculpting.
A little about Motel.com: Motel.com is an independent online travel site. What does this mean? This means that Motel.com / Travelogistics is not owned by nor have we signed exclusive agreements with any of the travel consolidators or major lodging chains or lodging mega corporations. However, we work directly with many of them to get access to all of their lodging inventory options at their best Internet rates. Based on your travel needs, we provide all lodging options and their prices and amenities for you to review, compare and make your best informed decision. We think this is powerful to the consumer (you), and we think this is ultimately the best business decision we can make. We are excited to work with this amazing client, and encourage you to visit Motel.com. 
Fresh Produce Clothes – http://www.freshproduceclothes.com – Custom Magento Programming (design, product imports, API integrations etc.)
Moose Mountain Clothing New Site http://moosemtn.nexcess.net/ – Full Magento site still in development. Due to launch July 2011
New Site http://64.207.147.61/ – Full Magento site with product customization built in. Still in development. Launch Date TBD
Fox’s Clothing New Site – http://foxscom.nextmp.net/ – New Magento store in production (site in development)
Chemical Lab Research – http://researchchemicalsupplier.com/ (order API fix due to magento upgrade, moved over to new server)
Gold Links Golf – http://goldlinksgolf.com/ (integrated design into Magento, custom menu integrations)
Peer Trainer – http://shop.peertrainer.com/ (magento store)
Injoy Videos – http://www.injoyvideos.com/(custom ecommerce solution utilizing product videos, configurable products, shipping methods, etc)
Other WordPress and CMS Sites
CPA Mark – http://cpa-mark.com/ (custom WP theme tweaks, implementing new contact forms)
In A Raft – http://www.inaraft.com/ (WordPress Implementation, build out, SEO)
AAMCO Colorado http://www.aamcocolorado.com/ – (Design, WordPress Implementation, SEO, Store Locator)
YWCA Boulder http://www.ywcaboulder.org/ (WordPress site with appointment scheduling system, design)
Charge Master – http://chargemasterplc.com
Need help with Magento? Call 303.473.4400 or visit here for Magento Developer support >>
For the SEO/SEM Professionals out there, I have a very special announcement to make: We cannot lose sight of what our job description is! No matter the color of your hat, whether you choose to try and game Google or draw and build natural traffic, the goal is the increase of traffic. In order to increase traffic, our goal is to make a site more valuable to the end user – more engaging, more sticky, worth clicking on. Does that mean we raise the search engine rank so that the page is easier to find? Absolutely. Does that mean we also need to concentrate on our users? Heck yes. Yet, sometimes I think we forget the other moniker we all love to adopt on our LinkedIn pages: SEM. We all claim to be Search Engine Marketers, but when I speak to other professionals in my field, I am always surprised at how little we pay attention to this key aspect of our title, and what it implies. Marketing principles teach us to segment our customer base, understand what drives their “Black Box,” and tailor our approach to target them. On that thought, I’d like to take a moment to direct your attention to an SEO professional who I believe truly is a Marketer before an Optimizer: Hal Licino.
In his recent post on SEJ: Shifting From SEO To SFO (Search Female Optimization) In Your Email Marketing, he calls us to concentrate on our clients more than Google. (Read The Full Article Here.) Classic marketing principles tell us that many of the moneymaking decisions made in the house are made by women, so please take a moment to read that article so that your SEO/SEM strategy can be tailored to target the decision makers. For those who didn’t click the link, here are, in my opinion, the most important points to take away:
1) Women from all demographic sectors prefer to share via email
2) Information has to be trusted by women in order to be shared
3) Email trumps social networking as the preferred way for women to share What does this mean for SEO? For extremely competitive landscapes, where your PPC bids are just a little too high for your clients liking, or the keywords you’d love to dominate are desired by all; Why not make high-quality, linkable content? Why not make your site a trustworthy source of information? Why not encourage your visitors to share through email AND social media sites? In my opinion, there’s no excuse or reason not to.
Too many people still use old techniques when trying to increase their page rank. For those of you who are still stuck in the past here is the new basic tenant for successful SEO: Social Media is a big deal!
That’s overly simplified. However for those of you still using Anchor Text of inbound links, realize that Social Media is rapidly replacing these “old” strategies. Being associated with an established brand will actually boost your rankings, so increasing your Social Media connections is key to the future of your website.
The big picture is that having a presence in the realm of social media is going to be the future of Search Engine Optimization. Of course, the old analogy of the children’s lunchroom still applies in terms of Google PageRank. (If you ask who did it, and everyone points at one person, Google assumes they did it, or at least are an authority on it.) However Social Media enables users to point at the sites they feel are relevant, and Google is tapping into this new resource.
Back in 2008, just a scant 3 years ago, it was widely believed that social media metrics had relatively little impact on ranking. However, with the introduction of Google Flash, Places, and other user-driven search results Google has tapped into Social Media. The bottom line is – Google is trying to penalize sites that are hard to crawl and whose content is sub-par, and reward those who take the time to produce good content. How can Google accomplish this monumental task? Even with just a basic understanding of SEO, one knows that Google uses an algorithm to crawl the Internet.
By looking at a number of factors to evaluate the relevance of the page Google determines the relevance of the site. However, as we know, computers are both incredibly intelligent and incredibly stupid. A machine cannot simply “read” like a human and assign value to content; it requires an algorithm to pass judgment. So how does this algorithm assign value to different websites? The simple answer is Social Media. Instead of trying to overhaul the algorithm, Google just lets people decide. In short, here are some new Do’s of SEO. Do:
The basic tenant of SEO remains the same: Quality content with a well-balanced array of links from relevant sites. The real game changer is that Google is now using our addiction to social media to morph the landscape of the World Wide Web. So get your Local Place Page set up, post quality content, become active on Twitter or Facebook. Basically do anything you can to become the most popular kid on the playground! Power to the People.
FYI, I just received a message that states that Google Checkout badges have been removed from Adwords ads. Now, there’s even less of a reason to sign up with Google Checkout. Having the badge was the #1 reason to add it in. Here’s what Google just emailed: Overview: Checkout Badges on AdWords ads Please be aware that as of June 2011, the Google Checkout badge has been removed from AdWords ads. This change impacts badges that appear on Google.com search results. This includes the standard and promotional Checkout badge for both merchants and non-profits. Badges and filtering on Google Product Search results are not impacted by this change. Learn more about displaying badges on Product Search results. For more information, please visit https://checkout.google.com/support/sell/bin/answer.py?answer=1323905
For the Online Liquor Store Liquor Mart it took a combination of knowing our clients’ needs, understanding Google’s algorithm for determining page rank, and keeping our practices sustainable. To begin, we listened to our client’s needs and helped them obtain their goals without forcing them into ranking for keywords they did not need or want to rank for. By focusing on good, feasible keywords we helped our client obtain a highest ranking possible for the right keywords. Next we focused on improving the appearance and usability of the landing pages on the website. In order to really take advantage of a high Google Page Rank you really need a website that converts, so we optimized the Online Liquor Storefor that specific purpose. Recently “black hat” practices have been used by many companies to “trick” search engines into listing a website higher. However, in the long run these tricks back fire because Google and other search engines update their algorithms. We use best practices which don’t try to “trick” the search engines into getting key terms to rank higher, such as:
By keeping our practices transparent and sharing all our work the client we get strong results in the long run. For Liquor Mart our techniques worked so well that we were able to get them incredibly high rankings for all their top keywords. Here are some of Liquor Mart’s current Google Rankings:
Local Results: liquor store boulder – 1st beer store boulder – 1st wine store boulder – 2nd liquor boulder – 1st liquor delivery boulder – 1st beer delivery boulder – 1st wine delivery boulder – 3rd online liquor store boulder – 1st online liquor store Colorado – 1st buy liquor online boulder – 1st
Global results Liquor – 1st shop beer online – 1st online liquor store – 4th shop liquor online – 9th And of course Liquor Mart has seen a difference in traffic to their website. Check out the results below!
Visits from keywords since Jan 1:

Visits from the term “Online Liquor Store”

Visits from the term “Buy Beer Online” 
If you would like to see results with your Search Marketing efforts feel free to Contact Us Now!
Hey there magento developers/store owners! After a couple days of frantic coding, I’m happy to present my first addition to the Magento Community: Configurable Products import.
We are currently working on an updated version of this extension which will also handle bundled products. Please stand by for an update in the next 2 weeks!
Call us today: 303.473.4400 or click here to have someone contact you now about Magento
Magento is one of the most popular online eCommerce platforms available and is rapidly becoming the industry standard. What makes Magento such a popular choice?


Call us today: 303.473.4400 or click here to have someone contact you now about Magento