For years, the kind of cutting-edge industrial emission control technology which AeriNOx specializes in was only produced and installed by companies based in Europe, especially Germany. Europe has had more stringent industrial emissions requirements than the U.S. for many years. However, greater awareness of the impact of industrial emissions in the U.S. has led to more stringent emissions requirements for U.S. industries, and necessitated the kind of equipment and know-how that AeriNOx possesses. For more information visit AeriNOx-Inc.com.
For more information about how SEO and web-based advertising can grow your business, please visit us at CustomerParadigm.com/SEO.
On May 31st, 2012 FedEx will be switching to a Web Service to supply shipping rates in Magento. This means users of Magento CE1.5x or less or EE1.10.x or less will no longer be able to retrieve FedEx shipping rates in Magento.
Fortunately, users can install the Magento FedEx fix extension to allow users of older versions of Magento to continue to retrieve FedEx shipping rates without upgrading to Magento 1.7.
Here are a few items that our developers have learned from our installations of the new FedEx shipping fix:
Customer Paradigm is a full-service ecommerce solution featuring Magento website development. From 1 hour to 1000, we can help! For more information about setting up the FedEx shipping fix extension for your Magento store or upgrading to Magento 1.7, please call Customer Paradigm toll free at 888.772.0777 or contact us to speak to a real person now.
By Scott Belford, Internet Marketing Director
Today (Wednesday, May 16th, Google has rolled out the first version it’s Knowledge Graph. The Knowledge Graph enables Google users to search for things, people or places that Google “knows” about and instantly get relevant information in a “knowledge panel” in the upper right corner of their search result page. The contents of the knowledge panel varies for a given search query (and right now it only shows up for select search queries), but the purpose is to allow users to further refine their search results based on the intent of their query. A search for the word “buffalo” for instance, a yields a result that looks like this:
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There’s a big “knowledge panel” on the right with a Google map of the city of Buffalo, NY, and some information and statistics about the city that Google has pulled from Wikipedia, and some links to points of interest. Note that the points of interest urls do not link to any web page, but another set up search results (with a corresponding “knowledge panel” that are relevant to the particular point of interest that you’ve selected. Below are some are other links to searches representing potential search intents that Google has anticipated it’s users may have when they type “buffalo” into their search bar, including “American Bison,” the “University of Buffalo,” and the “Buffalo Sabres” professional hockey team. Clicking on each option yields a new page of search results relevant to the particular category. Here is what I see if I click on “Buffalo Sabres,” for instance:
My search results have all changed to results that I would get from a search for “Buffalo Sabres,” and the knowledge panel on the right now has some information about the team, and links to search results for the city, coach, and a drop down menu showing search results for each player on the roster!
How is Google able to do this? Google boasts that it has compiled over 3.5 billion facts about the relationship with over 500 million objects. According to Amit Singhal, head of Google’s search department, Google is able to match each object in its database with the most searched-after associated facts. So for a search for “buffalo,” Google is able to anticipate a set of associations (American Bison, the City of Buffalo, the Sabres hockey team) that are based statistics and information that it’s compiled from millions of individual searches.
There will be much more on this topic. According to Singhal, Google has just scratched the surface of the complete implementation of Knowledge Graph. Right now, for instance, the Knowledge Graph based results are heavy on informational content but lacks actionable content (many users who search Buffalo Sabres, for instance, may be most interested in getting tickets to the next Buffalo Sabres game, and this information doesn’t seem to be included in the “knowledge panel” results), and it is not clear how and why Google selects the pages from which is culls images and content snippets for the “knowledge panels.” We will continue to follow this latest update from Google.
Customer Paradigm is a full service interactive agency specializing in search engine optimization, internet advertising, and website development for ecommerce. For more information, visit customerparadigm.com or contact us to speak to a real person now.
In 2012, search engine optimization for ecommerce websites should start before the websites are even built. Updates to the search rankings algorithm associated with Google Panda and the rise of the social graph have made landing page hierarchy, usability, conversion rate, social engagement, and unique content more important than ever. Here are a few ways that you can get a head start on SEO for your ecommerce site.
Well-optimized product category pages are the most important SEO tool at the disposal of ecommerce websites. In 2012, Google and other search engines have placed a premium on unique, query-relevant content as a rankings factor. For sites that sell a variety of different products and services, creating targeted landing pages (pages created for the purpose of attracting a specific type of visitor) oriented around a keyword or group of keywords is critical to expanding search volume.
An ecommerce website selling snowboards, snowboarding gear, and accessories, for instance, may want to start organizing the site for SEO by dividing their products into broad categories that make sense from a user perspective. Dividing snowboards, snowboarding apparel, and snowboarding equipment are easy decisions from a user perspective, and allow for the creation of custom landing pages that attempt to engage the broadest search terms. Pages optimized for broad search terms, however, can’t hope to engage all of the more specific branded, product-type, or longer-tail search terms that your potential customers may be using to try and find the products that you sell. If you don’t optimize for more specific searches by creating more custom landing pages, you risk letting their business go to a competitor.
To gain insight into how I might organize my broader snowboard category, I consulted the Google Adwords keyword research tool. Here is my initial search:
This search tells me how to organize my snowboard category. I can see that the highest volume searches are for snowboards by brand. K2, Burton, Salomon and others get by far the most searches. I know that I want to create custom landing pages for each of the major brands of snowboards that I sell, to draw in users searching for a specific brand. The second most searched metric seems to be “sale snowboards,” “discount snowboards,” or even “$150 snowboards.” This tells me that I want to create a category page with unique content and products that are on sale, to engage these search terms. Third, it tells me that the potential customers of my theoretical snowboard store are searching based on gender and age. “Kids snowboards” and “women’s snowboards” are popular search categories. So, I will want to create custom landing pages for kids, mens, and womens snowboards, to engage this search volume.
I’ll repeat this process for my Apparel and Accessories categories. So, after about an hour considering my business and some help from Google Adwords, I have a basic structure for organizing my ecommerce site. Here’s what I have:
Obviously, there is more research to be done and more variables to be considered than overall search volume, including competition, conversion rates, and profitability of different products, but you get the idea: Organize your site into categories and sub-category pages that makes sense from a common sense, usability perspective as well an SEO perspective.
*A note of caution: There are made-for-seo sites and made-for-seo sites. Creating a large number of landing pages to engage too many variations of similar keywords can hurt your site from a SEO perspective because you run the risk of duplicate content penalties, and hurt your usability (which also affects your search rankings) because it can create a bewilderingly large number of pages selling similar or identical products. Finding the right balance between SEO and usability is important, but error on the side of usability.
Here is a real-world example from our experience at Customer Paradigm:
Customer Paradigm does internet marketing and SEO for Discount Decorating, a large online retailer of wallpaper and wallpaper borders. In order to increase their organic search traffic, we built out their category and subcategory pages by creating static urls for pages that had previously been internal search result pages, and added unique content and meta data to most of the new category pages we had created. The new category pages allowed Discount Decorating to rank well for a wide variety of more specific and long-tail keywords. The impact was immediate and dramatic. Within two weeks, Discount Decorating’s organic search traffic had doubled, and sales jumped at a corresponding rate. Here is their traffic graph:
In 2012, the key to ranking well for Google and other search engines is uniqueness. This means each of your category and product pages should have unique text, images, schema.org or RDFA tagging, header tags, title tags, alt text, etc. Pages with duplicate content, meta descriptions, or title tags can negate the SEO value of your pages, and category page text or product descriptions copied from a manufacturers website can be very harmful. Search engines aren’t impressed with content that they can find elsewhere, and they may penalize you for it. You have to add something new and unique to climb up the rankings.
One great way to add uniqueness to your website as a whole is through a regularly updated blog. Include special offers, news, how-to guides, and other information relevant to your business and industry. Regularly updated content tells Google and other search engines that your site is an organic, growing site that is regularly adding unique content for its users. The search engines will reward you accordingly.
Not only is the usability of your site critical to your conversion rate (the % of people who visit your site who make a purchase), Google and other search engines are using increasing sophisticated ways to determine whether or not ecommerce sites are usable and using this analysis in their rankings calculations. Things like bounce rate, time spent on the site, number of pages viewed, and engagement metrics such as whether or not a person filled out a contact form, signed up for a newsletter, or made a purchase account for a significant portion of the search engine rankings algorithm in 2012.
The undisputed most important element to usability for ecommerce websites, particularly larger ecommerce websites, is the search feature. Almost every ecommerce site that sells more than a few products has a search tool that allows visitors to quickly find a product based on a series of custom filters. How quickly and with what precision a user can find the product they’re looking for often determines whether or not a visitor becomes a customer, and can go along way in determining the success of failure of an ecommerce site. Careful thought and attention must be paid to your search/filtering features.
*A note of caution: Many site owners and developers rely too much on search tools and other custom filters and ignore or under-develop their category pages. While search tools are great from user perspective, they don’t gain the SEO value that comes with category pages that have unique content and static urls that can be submitted in a sitemap. It’s important to keep both your users, and Google in mind when building an ecommerce site.
Social media is a great way to interact with your existing customers and keep them coming back with updates, special offers, and other promotions. In 2012, social media signals can account for as much as 14-18% of the Google rankings algorithm: things like Google “+1s,” Facebook “likes,” and Twitter “mentions.” Adding social media buttons to your home page, category pages, and all product pages before the site is launced will give you a running start into social media.
SEO for ecommerce websites can be very competitive, but forethought, smart organizing, and awareness of SEO principles during the development of the site can allow your site to move up the search rankings faster, allowing you to make more money from you site sooner.
Customer Paradigm is a complete internet marketing agency for ecommerce websites, including search engine optimization, search advertising, and custom ecommerce website development. For more information, visit customerparadigm.com or call 303-473-4400 or contact us to speak to a real person now.
By Senior Magento Developer Alan Barber
This week my team celebrated the completion of our most recent project: TeachMeToday.com. This is a heavily customized version of Magento which allows users the opportunity to pay for a membership which gives them access to over 400 eLearning courses.
Each of these areas could have a full article written about them, but I will try and provide a few paragraphs about how we accomplished each
This was probably the largest piece of the project. TeachMeToday had ~400 products and ~80 categories in an external catalog. Each of the products was essential an online “course” which launched a java application on the user’s computer. While we couldn’t import the java apps themselves, we could import the category hierarchy and metadata for individual courses. The process we developed for this is as follows:
Mage::helper("apihelper")->{api_method_name}
— cool huh? The the other objects in the module, the API calls were just regular method calls…our soap class had built in functions to handle soap faults as errors and to parse the soap response.
Mage::log({message}, null, {filename})
which allows you to put a custom log at var/log/{filename}
TeachMeToday is based on a membership which gives users access to all products in the system. Be default, the community edition of Magento doesn’t enable this functionality. However it is surprisingly simple to implement this:

Mage::getSingleton("customer/session")->getCustomer()
to grab the current customer instance and check their is_active flag.Mage::dispatchEvent("our_custom_event", array("customer" => $customer))
which passes the newly-signed-up customer to our custom module (which then updates the appropriate customer attributes). We created a similar event for when the customer is deleted or fails billing.We needed a way to continually charge customers (since the product they were purchasing was a monthly membership/subscription). However, it requires a lot of legwork and special infrastructure to store credit cards with and be PCI Compliant — and the community edition of Magento is not PCI compliant. Therefore, we decided to use Authorize.net’s CIM. CIM allows you as merchant to store credit card information on authorize.net’s servers, and then provides you a handle for each customer with which you can rebill them without storing their info — cool huh?
Our process was as follows:
>We needed a number of different landing pages for TeachMeToday to AB test affiliate traffic to. These landing pages needed to be highly optimized for conversions. The process for creating landing pages that could create orders in Magento was as follows:
Create CMS Pages with each landing page URL
Since TeachMeToday receives a large amount of affiliate traffic, they needed to do a few things:
Mage::getModel("newsletter/subscriber")
)Mage::getSingleton("checkout/session")->getLastRealOrderId() will give you the order id).
I’ve outlined a lot of complicated processes above. It was a considerable amount of work—but it goes to show how Magento’s modular structure allows you to do just about anything with it (and how awesome our Customer Paradigm Team is!).
Alan Barber is a Senior Magento Programmer at Customer Paradigm who specializes in systems architecture and application troubleshooting. For more information, or to get Magento help now, visit customerparadigm.com.
Magento Wishlist Module, why are you only showing your name? Don’t you realize that you are not of use if you don’t let us in, give use some information about yourself? When My Wishlist is clicked, the expectation is that one will see a list of items tucked away to review at a later date. What does one see?
The home page . . . what is up with that?
After a “Why are you doing this to me?” the search began for a solution to this issue. Many questions similar to mine were returned by our favorite answer man, Google, and yet only vague solutions were provided. One discussion seemed to intimate that this was a bug in the Magneto code base . . . but there was no reference to a bug report nor a patch provided to resolve the issue. None of the suggested solutions provided the key to unlock the list of items secretly held by My Wishlist.
Are you kidding? Does anyone have a solution? This treasure trove of information is held by a key member of the Magento core and to not have access has become unbelievably frustrating. Can you relate? Are you ready to pull out your hair?
Well, take a deep breathe and read on … as the issue was due a breakdown in communication between My Wishlist and the rest of the core Links group they belong to.
Here is how we helped My Wishlist to communicate nicely with the core Links group.
You need to navigate to
app/code/core/Mage/Wishlist/Block/Links.php
add the function
public function getUrl()
{
Return $this->_url;
}
Now My Wishlist will allow us now to see the information once hidden.
For more information about configuring modules in Magento , or for Magento Programming help now, visit customerparadigm.com/ or contact us to speak to a real person about Magento web development.
Hi everybody. Today I want to talk about a process that I used to adapt Magento to incorporate Google Content for a site called Love ‘n Lace (http://www.lovenlace.com/). I hope that you will find this information useful.
I started by uninstalling the previous Google shopping extension via Magento Connect. Next, I used the the http://connect20.magentocommerce.com/community/Mage_GoogleShopping-0.2.12 extension key to install the extension. This key is compatible with Magento 1.5.0.1.

After I had installed the extension, I added a new product attribute: ‘availibility.’ (Catalog -> Attributes -> Manage Attributes). drop-down (as opposed to text field) required values = yes scope = global apply to all product types Manage Label / Options Manage Titles Admin = Availability Manage Options 1. ‘in stock,’ position 0, default value 2. ‘available for order,’ position 1 3. ‘out of stock,’ position 2 4. ‘preorder,’ position 3 I then added ‘availability’ under the Default attribute set (Catalog -> Attributes -> Manage Attribute Sets) under the ‘general’ category.