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Annoying, non-customer-centric customer experience

So I’m set up on auto pay with milk delivery service for our home. My credit card expired, but they never let me know (except for a weekly receipt that I assumed was paid, so I paid no attention). Instead of calling, emailing or mailing, we got a note that our...

New site for CLE.com launches today

We are thrilled to re-launch the Website for www.CLE.com today, with an updated look and design. Some new elements: A quick registration drop-down menu at the top, that allows someone to register anywhere on the site.  Also, an improved home page layout that uses...

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